Privacy Policy
Odinzone Labs LLC operates designodin.com and all related information, content, features, and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or engage our services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories depending on how you interact with us:
- Contact details including your name, address, phone number, and email address
- Business information including company name, website, and project requirements
- Communications with us including information you include in enquiry forms or email
- Device information including your IP address, browser type, and other unique identifiers
- Usage information including how and when you interact with or navigate the Services
How We Collect It
- Directly from you when you contact us, submit an enquiry, or provide us with your personal information
- Automatically through the Services from your device, and through cookies and similar technologies
- From our service providers when we engage them to enable certain technology or when they collect information on our behalf
How We Use Your Information
- Delivering services. To respond to enquiries, scope projects, manage client relationships, and deliver work.
- Marketing and communications. To send relevant updates or content by email. You can opt out at any time.
- Security and fraud prevention. To detect or investigate fraudulent or malicious activity.
- Legal compliance. To comply with applicable law and respond to valid legal process.
How We Disclose Your Information
We may disclose your personal information to third parties in limited circumstances:
- Vendors and service providers who perform services on our behalf (e.g. email delivery, analytics, cloud storage)
- Within our corporate group or affiliates
- In connection with a business transaction such as a merger, or to comply with applicable legal obligations
- When you direct or consent to our disclosure of certain information to third parties
Third-Party Services We Use
We use the following third-party services to operate the website and our internal processes. Each acts as a data processor on our behalf:
- Cloudflare — CDN, edge hosting, and analytics infrastructure. All site traffic passes through Cloudflare's network. Privacy policy
- Mixpanel — Behavioral analytics. We track usage events such as page interactions, scroll depth, and button clicks to understand how visitors use the site. No personally identifiable information is sent to Mixpanel. Privacy policy
- Anthropic — When you submit a contact or enquiry form, your submission is processed by Anthropic's API to generate an internal summary for our team. This is used solely for lead qualification and is not shared further. Privacy policy
- Amazon Web Services (SES) — Email delivery. Enquiry submissions and internal notifications are delivered via AWS Simple Email Service. Privacy policy
Third-Party Websites
The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information about anyone under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.
Security and Retention
No security measures are perfect or impenetrable. We cannot guarantee perfect security. We recommend you do not use unsecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on factors such as whether we need the information to maintain a client relationship, comply with legal obligations, or resolve disputes.
Your Rights
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access. You may request access to personal information we hold about you.
- Right to Delete. You may request that we delete personal information we maintain about you.
- Right to Correct. You may request that we correct inaccurate personal information.
- Right of Portability. You may request a copy of your personal information, subject to certain exceptions.
- Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails.
If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent where we rely on it.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority. For the EEA, you can find the relevant supervisory authority at edpb.europa.eu.
International Transfers
We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date. Notice will be provided as required by applicable law.
Contact
For questions about our privacy practices or to exercise your rights:
Email: contact@designodin.com
Company: Odinzone Labs LLC
Address: 16192 Coastal Highway, Lewes, Delaware 19958, United States
For the purpose of applicable data protection laws, Odinzone Labs LLC is the data controller of your personal information.